Verify Your dupan365 Account
Verification is how we make sure your balance stays yours. We ask for a valid national ID and a photo that matches the account name before processing your first withdrawal. This is not a barrier — it is the step that locks your account against unauthorised withdrawals and keeps your wallet link clean. Submit your documents through the verification section of your
account page; our team reviews them and updates your account status. Once verified, withdrawals to your DANA, OVO or GoPay wallet process without repeated ID checks. Keep the document image clear and unobstructed to avoid re-submission delays.
- Open Verification Section — Find the verification or KYC section inside your account settings and start the document submission form.
- Upload Your ID — Submit a clear photo of your national identity card — the name must match your registered dupan365 account exactly.
- Submit a Selfie — A photo showing you holding your ID confirms the document belongs to the account holder making the request.
- Await Confirmation — Our team reviews your documents and updates your account status; you receive a notification once verification completes.