Reference

What You Agree to When You Use dupan365

These terms set out how your account works, what we expect from you, and what you can expect from us — including how your DANA, OVO, or GoPay wallet connects to your account and when access applies under local law.

Account eligibility depends on local lawDANA, OVO, GoPay wallet rules applyOne account per personWe may update these terms with noticeJakarta and Surabaya access subject to eligible regions

Explore the Lobby Read FAQ

How These Terms Apply to Your Account

dupan365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on dupan365 you confirm that you have read and accepted these terms in full. Your account is personal — it cannot be shared, transferred, or used by anyone else. Each person may hold only one account; duplicate accounts will be closed and

1
any associated wallet balance reviewed before release. Deposits made through DANA, OVO, or GoPay are processed under the payment conditions shown at the time of the transaction. We reserve the right to verify that the wallet you use matches the name on your account; mismatched details
2
may pause a withdrawal until the check is complete. Access to the lobby and all games depends on whether your region permits it under local law — we do not make eligibility decisions on your behalf. Any bonus or promotional credit attached to your account is
3
subject to conditions stated on the promo board at the time it was issued; those conditions form part of these terms. We may revise these terms and will post a notice on the site before changes take effect. Continuing to use your account after the notice
4
period means you accept the updated terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

What We Do to Keep These Terms Fair

Fair terms need clear enforcement. Here is how we apply the key areas — wallet verification, account security, data handling, and what happens when you need to dispute a decision.

Wallet Verification

When you withdraw to DANA, OVO, or GoPay, we check that the registered wallet name matches your account. This step protects you from misdirected payments and keeps your funds in your control.

Account Security

Your account is protected by a login OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can freeze the account while the review is under way.

Data Handling

We collect only the details needed to run your account and process wallet transactions. Your information is not sold to third parties. Retention periods follow applicable local data rules for the region you access from.

Dispute Resolution

If you believe a term was applied incorrectly to your account, raise a ticket through the dashboard. We aim to respond with a written explanation; if the matter is unresolved, you may escalate using the contact path shown in your account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget from any page on dupan365. Use this for urgent account or wallet questions tied to these terms — responses come from the same team that handles account verification.

Email Support Send a written query about your account terms, wallet ownership, or a specific clause to our support address shown in your account dashboard. Keep your account ID in the subject line.

Account Dashboard Log in and open the Help section to raise a formal terms-related request. This path creates a logged ticket, which is useful if you need a written record of how a clause was applied to your account.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and what changes when we update our terms. Short, straight answers — no filler.

No. The wallet you use to deposit must be registered in your own name. A mismatch between wallet ownership and account name can pause your withdrawal until the verification step is completed.

Duplicate accounts are closed when detected. Any wallet balance held across those accounts is reviewed before any release is considered. We take account integrity seriously to keep the process fair for everyone.

We post a notice on the site before any change takes effect. If you continue using your account after that notice period ends, you are accepting the updated terms. Check the site notice area when you log in.

Yes. Access to the lobby and all game categories is subject to local law and is only available in eligible regions. We do not determine eligibility on your behalf — that is your responsibility to verify.

Open a ticket through the Help section in your account dashboard. Include your account ID and the specific clause you are querying. A written response will follow; unresolved matters can be escalated using the contact path shown in your account.

Yes. Any promotional credit issued to your account carries conditions stated on the promo board at the time it was issued. Those conditions are incorporated into these terms and apply to how the credit can be used or withdrawn.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ Gamesdupan365 Casino InfoSemarang Night Spins

What You Agree to When You Use dupan365

What We Do to Keep These Terms Fair

Wallet Verification

Account Security

Data Handling

Dispute Resolution

How to Reach Us About These Terms

Common Questions About These Terms

01 Can I use someone else's DANA or OVO to deposit into my account?

02 What happens if I open more than one account?

03 How will I know if the terms have been updated?

04 Does access to dupan365 depend on where I am in Indonesia?

05 How do I dispute a decision made under these terms?

06 Are the conditions on a promotional credit part of these terms?

Terms & Conditions

Related pages

Related pages